Your privacy matters to us. This page explains exactly what personal data lucky calico collects from Filipino players, how we use it, and the rights you have over your own information. We keep things straightforward so you always know where you stand.
Last updated: June 2025 | Applies to all accounts at luckycalico.bid
Platform highlights
When you register and use lucky calico, we collect the personal information needed to operate your account safely and in compliance with Philippine regulations. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us detect fraud and keep the platform secure. If you contact our supportteam, we may also retain records of that correspondence to improve our service. We do not collect data from minors — our platform is strictly for players aged 21 and above, and we take steps to verify this during registration. All data collection is proportionate to the purpose it serves, and we do not gather information beyond what is reasonably necessary to provide you with a safe and enjoyable gaming experience.
The personal data we hold is used exclusively to operate, maintain, and improve the lucky calico platform for players in the Philippines. Your account details allow us to verify your identity, process deposits and withdrawals in PHP, and ensure that only you can access your account. We use technical and behavioural data to detect suspicious activity, prevent fraud, and comply with our obligations under applicable Philippine law. From time to time we may use your contact details to send you important service updates, security alerts, or information about changes to these policies — these communications are not optional as they relate directly to your account. We do not sell, rent, or trade your personal data to third-party marketers under any circumstances. Any data shared with payment processors or identity verification partners is limited strictly to what those partners need to complete the specific task, and they are bound by confidentiality obligations. You can review how your data is used at any time by visiting your account settings or contacting our support team.
Lucky calico does not share your personal information with third parties except where it is strictly necessary to deliver our services or where we are required to do so by law. We work with a small number of trusted service providers — including payment processors, identity verification services, and platform infrastructure partners — who may handle limited portions of your data on our behalf. Each of these partners is carefully vetted and contractually required to protect your information to the same standard we apply internally. We may also disclose data to regulatory authorities or law enforcement agencies in the Philippines if we receive a lawful request or if we believe disclosure is necessary to prevent fraud, protect player safety, or comply with a legal obligation. In the event of a business restructure or acquisition, your data may be transferred to a successor entity, but only under terms that maintain the same level of protection described in this policy. We will notify you of any material change to how your data is shared as soon as reasonably practicable.
As a player on lucky calico, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no longer a legitimate reason for us to retain it. You may also request that we restrict the processing of your data while a dispute or review is ongoing. To exercise any of these rights, simply contact our support team using the email address listed in the footer of this page, and we will respond within a reasonable timeframe. Please note that some data must be retained for a minimum period to comply with Philippine financial and gaming regulations, even if you close your account. We will always be transparent about what we are required to keep and why. If you believe your privacy rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines.
Lucky calico uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We also use session analytics to understand how players navigate the site so we can improve the experience over time. We do not use third-party advertising cookies or share browsing data with ad networks. Essential cookies are required for the platform to work and cannot be disabled, but you can manage non-essential cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of some features, such as saved preferences or automatic login. Our cookie practices apply equally whether you access lucky calico through a desktop browser or the mobile app. For more detail on the specific cookies we use and their purpose, please contact our support team.
Quick answers to what Filipino players ask most about their data.
Yes. Lucky calico uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your account credentials are stored using secure hashing methods, and payment information is handled by certified payment processors who meet strict security standards. We conduct regular internal reviews of our security practices to ensure your data remains protected at all times. If you ever suspect unauthorised access to your account, contact our support team immediately so we can take action. You can also strengthen your own account security by using a strong, unique password and never sharing your login details with anyone else.
Yes, you have the right to request a copy of the personal data lucky calico holds about you at any time. Simply send a request to our support email address shown in the footer of this page, and we will compile and deliver your data within a reasonable period. The information provided will include your account details, transaction history, and any correspondence records we hold. Some data may be redacted where disclosure would compromise the security of other players or conflict with our legal obligations. If you have questions about what is included or excluded, our support team is happy to explain. You can also ask us to correct any inaccuracies in the data we hold about you.
No. Lucky calico does not sell, rent, or trade your personal data to advertisers or any other third party for commercial purposes. Your information is used solely to operate your account, process transactions, and keep the platform secure. The only third parties who ever receive any portion of your data are service providers directly involved in delivering our platform — such as payment processors — and they are contractually prohibited from using your data for any other purpose. We believe your trust is more valuable than any short-term commercial gain from data sharing. If you have concerns about how your data is being used, please reach out to our support team or visit the FAQ page for more information.
When you close your lucky calico account, we will delete or anonymise your personal data as soon as it is no longer required for the purposes it was collected. However, certain records — such as transaction history and identity verification documents — must be retained for a minimum period to comply with Philippine financial regulations and our licensing obligations. We will always inform you of what data we are required to keep and for how long. Once the mandatory retention period has passed, your data will be securely deleted from our systems. If you wish to close your account, please contact our support team, and they will guide you through the process. You can also find more information on the Responsible Gaming page if your request is related to self-exclusion.
Your data is protected, your rights are clear, and your experience is built for the Philippines. Create your free lucky calico account today and enjoy sports, slots, and live casino in PHP.